So true! This tendency to prioritize technology over human-centered design seems to resurface with every new wave of innovation. For instance, this was also the case during the adoption of electromechanical systems, which led Paul Fitts to develop the HABA-MABA (Humans-Are-Better-At/Machines-Are-Better-At) framework. His work emphasized the importance of aligning the strengths of technology with human capabilities to create systems that truly serve their purpose.

It’s a pattern, right? Whether it’s blockchain, AI, or something else, there’s always this rush to ask, ‘How can we use this?’ instead of starting with, ‘What problem are we trying to solve?’